Network connection issue (4 minutes)

Incident Report for Help Scout

Resolved

11:30am EST - We're investigating a network problem and will let you know the moment we have more

11:34am EST - All is back to normal now.

12:15pm EST - After thorough investigation, it seems the brief outage was the result of a network issue with our hosting provider. All systems on this end continued to operate normally. This was not at all related to the issues faced last week, just seems to have been bad timing.

Posted Jul 21, 2014 - 12:00 EDT