Tonight's maintenance is complete. We’re closing this out!
Posted Aug 03, 2016 - 03:21 EDT
Verifying
We’re going to keep the maintenance window open longer than anticipated while we wait on a few final processes to finish. We’ll continue to update as we have more information!
Posted Aug 03, 2016 - 00:57 EDT
Update
Maintenance is still ongoing, so far so good. We’re hoping to wrap up very soon!
Posted Aug 03, 2016 - 00:04 EDT
In progress
Scheduled database maintenance is currently in progress. We’ll provide any updates as necessary.
Posted Aug 02, 2016 - 23:00 EDT
Scheduled
This evening from 11:00pm - 12:00am EST we will be performing database maintenance to keep Help Scout running smoothly for you. During this window, Help Scout may be unavailable for up to five minutes. If you run into any trouble, give it a few minutes and we should be back on track. We’ll update you here if anything changes.