Reporting cluster restart

Scheduled Maintenance Report for Help Scout

Completed

Finished 5 minutes early, reports should be back for everyone!

Posted Oct 27, 2014 - 14:14 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 27, 2014 - 14:00 EDT

Scheduled

Today at 2pm EST we're going to restart the server cluster that stores reporting data, in preparation for new features launching this week. The restart will take about 15 minutes total, but won't impact any one company for more than 5 minutes. If you see an error, give it 5 minutes and you should be back in business!

Posted Oct 27, 2014 - 12:01 EDT