Connection Issues (15 minutes)
Incident Report for Help Scout
Resolved
5:20pm EST - Help Scout is experiencing some connection issues. We're investigating and will post updates as they are available.

5:35pm EST - We were having database connection issues for roughly 15 minutes and seem to be on top of the problem now. The application is back at 100% and we're still investigating what happened.
Posted Mar 26, 2014 - 17:20 EDT