Slow Page Loads

Incident Report for Help Scout

Resolved

Page load times should be back to normal. Sidebar apps should also be loading normally now. We're closing this out, sorry for the trouble today!

Posted May 11, 2017 - 17:24 EDT

Monitoring

We're still cooking up the build that'll put is back in the clear. We'll post a final update shortly.

Posted May 11, 2017 - 17:18 EDT

Identified

We've identified an issue with our most recent deployment. We've got a fix coming shortly that'll take care of those slow page loads.

Posted May 11, 2017 - 16:24 EDT

Investigating

We're looking in to reports of slow page loads across the app. Some customers may notice a long delay when attempting to send replies. We'll update here when we have more information.

Posted May 11, 2017 - 16:03 EDT