Database Connection Issues

Incident Report for Help Scout

Resolved

10:43am EST - Help Scout is down right now and we're investigating the problem, will update you as soon as we know more.

10:53am EST - We're back in business after roughly 10 minutes of downtime. The database unexpectedly ran low on available storage and we quickly increased storage to restore service again.

Posted Sep 21, 2014 - 10:43 EDT