Maintenance running longer than planned

Incident Report for Help Scout

Resolved

We ran into some trouble with our scheduled maintenance and will likely have to schedule another window for next weekend. More info to come on that, but in the meantime Help Scout is back up and running normally.

Posted Mar 17, 2018 - 07:37 EDT

Monitoring

We're still running scheduled maintenance and it's taking longer than planned. New ETA is 7:35am EDT, just a few minutes from now.

Posted Mar 17, 2018 - 07:27 EDT